All BioElectric Shields come with a
90 Day Money-Back Guarantee. Buy with confidence!
Dear Friend and Customer,
As the President of the BioElectric Shield Company, I'd like to assure you that your health and well-being are our top priority. We love you though we don't know you! We feel our mission is to provide as many people as possible with reliable and effective protection from the unhealthy energies from our electronic world. A secondary benefit is that the Shield deflects any energy that is incompatible with you, including other people's energy.
Dr. Brown and I treated patients for more than 30 years before we redirected our efforts to helping others via the BioElectric Shield and other fine energy protection products. We have traditional medical training as well as expertise in natural medicine, including vibrational healing. Because the BioElectric Shield is a subtle energy product, for many people, it takes TIME for the effects to be felt fully. For this reason, we ask that you wear the Shield for at least 9 weeks before you decide how it's affecting your life.
If at any time, you have questions, please call (541-201-8878) or email us. We're here to help you get the results you want.
To your great health,
Virginia Bonta Brown, Occupational Therapist
Dr. Charles W. Brown, Chiropractic Neurologist
Where to get more Information
What to Expect: Click here for Initial Wearing Information
Upgrade Your Shield: Move-up to a higher level stronger Shield. Click here to learn about our Upgrade Program
Returns: Before you decide to return a Shield, please consider using our free photo analysis to see WHY the Shield isn't performing the way you thought it would.
- Keep your Shield for at least 9 weeks from the date of purchase, and if, after that time, you feel this just isn't the product for you, you may return the Shield within 90 days from your original purchase date. We want you to keep the Shield for this length of time because the Shield is rebalancing your energy field during the first 8-9 weeks, thus changes aren't always noticeable right away. Please give it time.
- After the 9 weeks, we will refund 100% of your purchase price less any shipping costs
- Any returns before the 9 week period will have a 10% refurbishing fee or $45, whichever is more, applied to the refund, less shipping if any.
- Note: if you are considering returning your Shield, read the section about what to look for - changes are often subtle and not always obvious that it would be the Shield helping you. If still in question we'd suggest taking advantage of our free Photo Analysis. You purchased the Shield for a reason, we'd like to help you and it may be that a different Shield or even a customized one will give you better results.
- Upgrading to a higher-level Shield - it may be that your Shield is simply not strong enough for your needs. You can upgrade within the first year as long as the Shield is in good condition. Read more about upgrading
Custom Shields are not returnable and do not have a 90-Day Unconditional Guarantee because they are custom designed and made for only your energy field. All customers are told this before they make this purchase.
Damaged Shields are not returnable - If your Shield has dents or scratches that are more than just surface scratches, your Shield may not be returned for credit. If you do return a Shield that has dents or scratches, it is our discretion to return it to you or to offer you a reduced refund price.
- We will repair or replace a Shield within the first year if there is an issue with the workmanship. This means if there is an issue with a tab or side seam we will repair your Shield for free or replace it with a new one.
- Most workmanship issues should be immediately visible when you receive your Shield. (this happens very rarely, but we're not perfect yet) If you receive a Shield that has a scratch or fire scale (shows up usually at seams as something dark) or other quality problems we will replace it. This type of issue needs to be reported on receipt.
- We do not warranty the Shield if it has been damaged by the use of force or accident. We will repair it if it can be repaired and returned to 100% power, but you will be responsible for the cost. Examples include a Shield with dents, teeth marks, been run over, or issues with bent tabs that were pulled off through extreme force or any other damage caused by situations that exceed "normal wear and tear".
- IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES OR DAMAGES OF ANY KIND OR NATURE ALLEGED TO HAVE RESULTED FROM ANY BREACH OF WARRANTY. COMPANY IS NOT RESPONSIBLE FOR ANY DAMAGE DUE TO AN ACT OF NATURE OR OF WAR. The Defective product will be either replaced or repaired at no cost, except that customer shall have the responsibility of returning the product to Company via prepaid shipping. The Company makes no warranty about the fitness of any product for any purpose. The warranty time period is one year from the time of purchase.
We stand behind the products we sell and will work with you if there is an issue with the workmanship. Each product manufacturer has their own warranty. Please contact us with details of the problem and we will advise how to proceed. Do not return to us without prior authorization.
Ordered the wrong product or changed your mind
We will accept a return only if the item is in original condition: unopened, unused and returned within 30 days. If the product is not in new condition, no refunds will be offered, if you then want it returned to you, you will have to pay to have it shipped back to you.
You are responsible for any shipping charges back to us and there are no refunds on charges you paid to have items shipped to you. Be sure to insure and get tracking information on anything you return - we are not responsible for loss or damage in transit back to us.
How to return your Shield for an upgrade or refund
Returning your Shield - if you are returning your Shield after you've tried the photo analysis, and the time period is up, here's how you do it.
- If you don't feel the Shield is the right product for you, return it after you have worn it for at least 9 weeks, we will refund 100% of your purchase price less any shipping fees.
- If you'd like to upgrade to a higher level you can do that in the first year. Read more about upgrading
- If returned prior to 9 weeks, unless approved by us, a 10% restocking fee (or $45 whichever is more) will be deducted from your refund.
- Shipping charges are not refundable.
- The Shield must be in good condition - no scratches or dents. We understand there may be some tarnish, that's not an issue, but if there are scratches or dents that we can't get out, we can't give you a refund.
- Packing to return - Return the Shield in the original box including the instructions and cord. Chains are not returnable if worn at all, nor are other items like WaveShields or Aulterra stickers as they are unsellable the minute you open the box, the Satic products, Stetzer or EMF protection pads. Please check with us first if you are thinking of returning anything other than a Shield.
- Send it in a box with padding around it to protect it, and insure it for your purchase price.
- Please include a note that you are returning for credit, or exchange, whichever is the case. We will need a copy of the invoice, or the exact date you ordered it (so we can find your order in our records.)
USPS (Recommended) We highly recommend USPS Priority Mail (Shields fit nicely in the small flat-rate Priority Mail box)
Once you have the label printed apply it to the box and also tape the flap closed - their sticky surface doesn't always stay stuck.
If using a printed label, you don't even have to stand in line at the post office, you can put it in any outgoing mailbox.
BioElectric Shield Co
ATTN Joan Goodnough
PO Box 107
Lavina MT 59046
Via UPS, FedEx
BioElectric Shield Co
ATTN Joan Goodnough
110 First Ave West
Lavina MT 59046