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What is the Upgrade Progam?

  • The Upgrade program allows you to start at whatever level of protection you can, and then upgrade to a higher level of protection within 3 years.
  • If you took the quiz, you received a recommendation. We understand it may not always be possible to purchase the recommended level of Shield. If that's the case we suggest starting just one level lower than recommended. If you haven't taken the quiz, you can click here.
  • take the quiz
  • If you initially got a recommendation for a Level 2 Shield, things may have changed. We suggest you retake the quiz to see if that's still enough protection and/or check in with yourself and assess whether or not you are getting the same relief as you did when you first got your L1 or 2 Shield.

Please don't let yourself go unprotected just because you can't afford the recommended Level of protection. Start with something right now!

Please be aware that when you choose a lower level of protection from your quiz recommendation, you will not be getting the full benefits of protection that your quiz indicated you need. If you have done this, and are not satisfied with your results, it is likely a higher level of protection will work much better for you.

When to Upgrade - Is Your Shield meeting your changing needs?

  • Has your neighborhood added 5G or Smart Meters?
  • Has your WiFi Router been upgraded - the new routers are 5G compatible and usually have a much stronger signal
  • Do you notice greater sensitivity to other people's energy?
  • Are you noticing physical symptoms that disappeared when you first bought a Shleld - but are showing up again? This is a strong indicator the EMF radiation levels have increased in your environment.
  • Read over the 4 levels of protection to help you decide if you are ready for the next level - or retake the quiz - or call us. We'll help you figure this out!

level 3 heart emf protection shield

Explantion of the Four Levels of Protection

Inside every BioElectric Shield is a physics-based crystal matrix (see How it Works) surrounded by a case of made of a precious metal. The type of metal amplifies the strength of the energy activity created by the crystal matrix.

  • Level 1 - Essential - Brass, a good amplifier, is used in all Level 1 Shields. They are very effective in a room, auto or as a starter personal Shield.
  • Level 2 - Plus - Sterling Silver, a stronger amplifier, is used in the Level 2 Shields. Children and others who have low-moderate exposure to EMF do well with this level of protection.
  • Level 3 - Premium - A Sterling Silver disk with 14K gold tabs is used in the Level 3 Shield. By adding gold tabs to the silver, this Shield is far stronger, including protection from Smart Meter radiation, 5G and other EMF. It is chosen by: those who are EMF & environmentally sensitive, empaths and HSPs,  (those who are sensitive to other people's energy). Why? Because gold is the strongest amplifier of the Crystal Matrix Energy in the Shield.
  • Level 4 - Ultimate - Level 4 - Ultimate - All 14K yellow or white gold is the ultimate amplifier and is used in all Level 4 Shields. Provides all the protection listed in Level 3 at a much higher level and is especially good for those in highly saturated EMF environments, international travelers, and those who need the ultimate in protection from EMF, other people's energy and other forms of stress, including geopathic stress.

Explantion of Specialized Crystal Matrices

To address certain energy needs, we have special crystal matrices. They all offer the same protection and energy balancing as the standard matrix, but offer additional energy support for specific issues. Any of these matricies can be added to Level 2-4 Shields.

  • Focusing Matrix -If you have an issue with focus, you can choose our focusing matrix instead of the standard one. We add additional crystals to assist you in being more focused. Available in Levels 2-4.
  • Autism Spectrum Disorder (ASD) Matrix -If you are on the Spectrum, choose one of our two ASD matrices which protect, balance and focus your energy.
  • Individually Customized Shield - Your Shield matrix will be designed to support your unique energy field.
  • International Matrix -If you live outside of North America, when you order your Shield, please choose the International Matrix (Available in Levels 2,3 &4) instead of the North American or Focusing Matrix. (this doesn't apply to where you travel, but just to where you live most of the time.)
  • Room and Auto Shields -These Shields have a standard matrix, but are used for EMF protection in a room or your vehicle.
  • These are used to reduce EMF in an vehicle or any room in your home. They are particularly good to place in a room where

How to Upgradetradingup_copy

  • Upgrade within three years of your purchase. Please give us the approximate date of the original purchase. If we accept your Shield for an upgrade, you will receive a credit based on your original purchase price less a $45 recharge/repolishing fee. (if upgrading from a Level 1 we're reducing the fee to $30.00)
  • All upgrades must be in excellent condition with no dents or scratches that cannot be buffed out or other signs of excessive wear.
  • Contact our business office (541-727-7322). Please email us a close-up photo of your current Shield, including the front and the backsides to This email address is being protected from spambots. You need JavaScript enabled to view it..
  • You will receive an invoice via email and once it is paid, we will mail you your new Shield. (see below for payment details)
  • Mail us back the Shield you are trading in when you get your new Shield.
  • P.S. - If you wear a custom Shield, please call or email us about how you can upgrade.

Paying for the upgrade: Call 541-727-7322 or email us This email address is being protected from spambots. You need JavaScript enabled to view it. that you want to do the upgrade and we'll send you a proposed invoice.

When you are ready to order

Option 1 - Call with a credit card - and we'll apply your full purchase price as if you'd already returned the Shield, less the upgrade fee, towards your new Shield, you just pay the difference.


  • We'll send your new Shield
  • As soon as you get the new Shield, return your original Shield to the address on your invoice (PO Box 107, Lavina, MT 59046)- be sure to insure it for at least 70% of its value. 
  • If you don't return within 20 days, We'll send you an email to please return it.
  • If not returned within 30 days - We'll charge your credit card for the amount credited for the return
  • When you do return it - we'll refund that charge.

Option 2 - You want to pay online with a credit card or PayPal

  • We will apply 1/2 of your original purchase price, less the upgrade fee, towards your new Shield, you pay the difference.
  • We'll send your new Shield
  • As soon as you get the new Shield, return your original Shield to the address on your invoice (PO Box 107, Lavina, MT 59046)- be sure to insure it for at least 70% of its value. 
  • When you do return it - We'll refund the remainder of your original purchase price,

How to Return Your Current Shield (address and packing information)

Sending back you current Shield 

  • A NOTE, PLEASE! Please include a note that you are returning for credit, or exchange, whichever is the case.
  • If you take your package to a packaging store, please make sure your name and contact information are on the inside of your package.
  • SHIELD RETURN: Return the Shield in the original box including the instructions and cord. Ensure for the current value of the Shield if you were to purchase it new.
  • NON-SHIELD RETURNS: Send back products in a box with padding around each product item to protect it. Please ensure it for your purchase price. For example, if you rented a Stetzer meter, it is a requirement that it be enclosed in bubble wrap. If you are returning filters, each filter must be bubble-wrapped.
  • HOW TO SHIP: USPS (Recommended) We highly recommend USPS Priority Mail (Shields fit nicely in the small flat-rate Priority Mailbox)
    Order and print your label and insurance online www.usps.com. Naturally, you are welcome to use FedEx or UPS if this is your preference.
  • ALERT US YOU HAVE SENT US A PACKAGE: Please check the box to notify the sender and put in our email This email address is being protected from spambots. You need JavaScript enabled to view it. - this will send us the tracking info. Once you have the label printed apply it to the box and also tape the flap closed - their sticky surface doesn't always stay stuck.
    If using a printed label, you don't even have to stand in line at the post office, you can put it in an outgoing mailbox.


When shipping from outside of the USA please do not use courier services like DSL (they don't deliver to our area and will only delay your return). Preferred methods Priority Mail, UPS, FedEx.
Customs declarations
- clearly mark the package as a warranty return. If you do not do this and we are charged customs fees, you will be responsible for the fees.


BioElectric Shield Co
ATTN Joan Goodnough
PO Box 107
Lavina MT 59046

Via UPS, FedEx
BioElectric Shield Co
ATTN Joan Goodnough
110 First Ave West
Lavina MT 59046

Questions about Trading Up

  • What if I’ve had my Shield for over 3 years? If you have purchased a Shield more than 3 years ago, we suggest you turn it into a Room Shield. If you choose to do this, please contact us via email or phone. We do have upgrade options for you and special pricing that reflects your status as a Shield owner.
  • If you've had it between 3 and 5 years, send a photo of your Shield front and back and we'll let you know if we can take it in for an upgrade.
  • If your Shield is damaged and cannot be used for an upgrade, you can send it in to be recharged and repolished and then sell it, or gift it to someone else, or use it as an Auto or Room Shield. You can also clear the energy by hanging the Shield in a window for 6 days. Read details of how to clear a Shield.

What if I ordered through a distributor: All upgrades are most easily done directly with our company. Please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. or call 541-201-8878

Not sure you should upgrade?LEVEL 4 SHIELD

  • Do you have specific health, emotional, or energy issues?
    Get a free individualized recommendation using our free Photo Analysis service. We’ll let you know which Shield is best for you, or inform you if a Customized Shield is going to give you the best protection and balancing.
  • Would it be better to turn your Level 1 or 2 Shield into a Room Shield? Many people are choosing to keep their old Shield and use it as a Room Shield and a backup for the times they are charging their Shields. We've put together some price comps and some special offers if you decide to keep your current Shield and get a higher level. You can email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 541-201-8878 for more info.
  • Are you interested in a Level 4 Shield? The differences between Level 3 and 4 can be dramatic. 
    All gold Shields are particularly helpful if you are a highly sensitive person (HSP) or if you have EHS, electromagnetic hypersensitivity.
    A diamond gold Shield may help your clarity and intuition.
    We recommend the photo analysis process if you feel you might be either an HSP or EHS. Link to All Gold Shield Customer Reviews
  • Do you have general questions?
    You can email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 541-201-8878 if you have questions about the wisdom of trading up (for you). (Monday - Fri 9-5 PT)  By the way, if you do trade up, and wish to give your Shield to someone else, it must be cleared of your personal energy.

Gifting the Shield: Instructions for Clearing and Recharging a Shield Before you give it to someone else

If you want to pass on a Shield you are no longer using (you upgraded, or any other reason), you need to clear the Shield of the energy of the person who has worn it. To do this, follow the recharge instructions above, but do it for 6 days in a row. Please make sure you bring the Shield in before dark to avoid the moonlight shining on it. Once this has been done, you have both cleared and recharged the Shield. It is ready to be given to the next person who will wear it.


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